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Common Questions about Citrix

Why Citrix is used-


Citrix Virtual Apps and Desktops along with Citrix ADC NetScaler is used solve several issue, such as Securly connect to a published Application from a remote location or to a whole virtual machine (VM) on any platform such as on-=Prem hypervisor (Citrix XenServer, VMware vSphere, Microsoft hyper-C, Nutanix Acropolis , etc) or cloud based platform (Azure, AWS, GCP, etc) from any remote client devices such as Windows, linux, Mac, iOS, Android, etc.

A published VM means every user gets a unique virtual machine of the OS and desktop. The resources are not shared between users, as its virtual desktop is allocated with resources. The same applies to a Published Application, each instance is unique and not sharing resources with other sessions.


What Citrix does-


Citrix offers server, application and desktop virtualization; software as a service (SaaS); and cloud computing and networking products for Windows, Mac and Linux platforms that can be accessed remotely and securely from any Device (Windows, linux, Mac, iOS, Android, etc) over any network type (High latency networks, WiFi, unstable networks, etc)


Why citrix is not opening-


If you have an outdated version of Citrix Workspace or Citrix Receiver, you may encounter this issue of the Desktop/Application failing to launch.

It is always good practice to update to the latest supported version of the app that contains high encryption algorithms and chippers.


Why Citrix is slow-


Troubleshooting Session Slowness

When 'Citrix is slow' means in-session performance issues,

These issues are most likely caused by very high network latency or other network issues, server side resource issues, or end-user behavior.


Why Citrix getting disconnected frequently-


The most common cause why Citrix Workspace (formerly Citrix Receiver) keeps disconnecting is actually the Internet connection you're using, such as unstable networks. e.g. WiFi, Satellites, etc

When you have a slow, or unreliable Internet connection, you should configy=ure Citrix Session Reliability feature to make Citrix Workspace to be able to work properly.


Will Citrix work on mac-


Citrix Workspace app for Mac supports the following operating systems: macOS Ventura (13.4) macOS Monterey. macOS Big Sur 11.

https://docs.citrix.com/en-us/citrix-workspace-app-for-mac.html


Which Citrix component is a hypervisor-


Citrix XenServer is an open-source server

virtualization platform based on the Xen hypervisor.

A hypervisor is software that creates and runs virtual machines (VMs), which are software emulations of a computing hardware environment. Sometimes called a virtual machine monitor (VMM), the hypervisor isolates the operating system and computing resources from the virtual machines and enables the creation and management of those VMs. These virtual machines—simply, code operating in a server's memory space—enable administrators to have a dedicated machine for every service they need to run.


This small software layer is the most important component of virtualization technology, which comprises storage, desktop, operating system (OS), and application virtualization. Hypervisors also make server virtualization possible by allowing different operating systems to run separate applications on a single server while still using the same physical hardware resources. Virtualization is the basis of modern cloud computing, enabling scalability, security, and management of global IT infrastructure.


Which Citrix version am i running-


To find which version and component installed for any Server side or client side, please open Control Panel – and then open Add/Remove Application (appwiz.cpl) and search for any Citrix vendor product installed and version.


For Windows 10 computers, go to the Search bar and enter Citrix Receiver. For other Windows versions, in the Windows Start menu select: All Programs > Citrix > Citrix Receiver.


What is the difference between concurrent and per user/device licenses -


User/device licensing enables unlimited access to unlimited virtual desktops and virtual apps from an unlimited number of devices for the same user.

Concurrent licensing enables unlimited access to unlimited virtual desktops and virtual apps from a single device or user that lease the license for the duration of the session.


if you have any question -contact us 03-7797979 or e-mail us sales@wintech.co.il


WinTech-Citrix Partner platinum Solution Advisor
WinTech-Citrix Partner platinum Solution Advisor


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NetScaler software models

Enabling high-performance multi-cloud application delivery with software and containerized form factors. NetScaler is an application security and delivery platform that helps you scale and protect you

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